The big data, analytics and business intelligence (BI) conversations have changed. They’ve moved on from asking what the business can do with its data, towards how the business can extract real value from this data and the solutions that surround it – BI and analytics. The result is a shift in how organisations approach the […]
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Creating competitive advantage through custom, design-led development
Creating competitive advantage through custom, design-led development Traditional drivers of custom software development – building additional revenue streams and cutting costs – consistently motivate our clients. But business sustainability in a constrained economy and a time of constant disruption doesn’t only depend on maintaining a healthy income statement. It requires you to distinguish yourself from […]
Continue readingMore TagDoing the right thing – conscious design in software development
The thing that makes us essentially human is the ability to think for ourselves, to reason, and to make decisions. Yet this cognitive ability risks being compromised by the growing use – and abuse – of persuasive technology principles and techniques. Designers and technologists are being taught behavioural design techniques so that the solutions and […]
Continue readingMore TagBuilding your digital workforce (and making humans happier)
Ever since the advent of industrialisation we’ve been fearful that machines are about to put us out of work. In South Africa, in the face of increasing, widespread unemployment, it’s a particularly acute concern. Won’t digital automation just take over jobs that could go to people? The evidence – and our experience – suggests otherwise. […]
Continue readingMore Tag“Adapt or Die” – enter the API economy
The world is converging, and this convergence is increasingly held together by the API environment. APIs – Application Programming Interfaces – are much talked about, but not always well understood. So let’s begin at the beginning. APIs are pieces of software which define and automate communication between separate applications. APIs have been with us for […]
Continue readingMore TagAPI platforms and an API-first approach to building better external and internal connections
It used to be that getting value from software in a business was mostly about what technologies were available, and your ability to develop those that weren’t. Creativity – choosing how and why to use those technologies – largely followed. APIs – Application Programming Interfaces – have changed that, blurring the boundary between intent and […]
Continue readingMore TagCloud-driven transformation
COVID-19 has highlighted the urgency for digital transformation. It has forced organisations to rethink their business strategies to confront the future and remain sustainable and competitive. Technology has enabled many businesses to continue in ways that would not have been possible several years ago—and companies that were further along their digital transformation paths have been […]
Continue readingMore TagOne+One=Three – Why you still need system integrators
Businesses today have a lot of options when it comes to software development. Whether they choose to go the custom, bespoke route, or use out-of-the-box products, there is a level of fine-tuning required to make sure the software meets the organisation’s needs. With the use of cloud solutions increasing across industries and sectors, most companies […]
Continue readingMore TagHigh-performance and Flexibility: Why Choose Oracle Cloud Infrastructure?
There has never been a better time to claw back expensive capex on traditional IT infrastructure. Today, the world is driving lean operations to survive. Thankfully, moving to the cloud offers immense cost (and other) benefits. Why Choose Oracle Cloud Infrastructure? Offering a set of complementary cloud services, Oracle Cloud Infrastructure effectively enables users to: […]
Continue readingMore TagContact centre turnaround
Customers have raised their service standards. They no longer want to settle for a mediocre customer service experience, and call centres have to provide top-notch service facilities to meet customer expectations. In fact, a recent survey found that 59% of customers say they have higher expectations for customer support than they had a year ago. […]
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