Ever since the advent of industrialisation we’ve been fearful that machines are about to put us out of work. In South Africa, in the face of increasing, widespread unemployment, it’s a particularly acute concern. Won’t digital automation just take over jobs that could go to people? The evidence – and our experience – suggests otherwise. […]
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“Adapt or Die” – enter the API economy
The world is converging, and this convergence is increasingly held together by the API environment. APIs – Application Programming Interfaces – are much talked about, but not always well understood. So let’s begin at the beginning. APIs are pieces of software which define and automate communication between separate applications. APIs have been with us for […]
Continue readingMore TagAPI platforms and an API-first approach to building better external and internal connections
It used to be that getting value from software in a business was mostly about what technologies were available, and your ability to develop those that weren’t. Creativity – choosing how and why to use those technologies – largely followed. APIs – Application Programming Interfaces – have changed that, blurring the boundary between intent and […]
Continue readingMore TagCloud-driven transformation
COVID-19 has highlighted the urgency for digital transformation. It has forced organisations to rethink their business strategies to confront the future and remain sustainable and competitive. Technology has enabled many businesses to continue in ways that would not have been possible several years ago—and companies that were further along their digital transformation paths have been […]
Continue readingMore TagOne+One=Three – Why you still need system integrators
Businesses today have a lot of options when it comes to software development. Whether they choose to go the custom, bespoke route, or use out-of-the-box products, there is a level of fine-tuning required to make sure the software meets the organisation’s needs. With the use of cloud solutions increasing across industries and sectors, most companies […]
Continue readingMore TagHigh-performance and Flexibility: Why Choose Oracle Cloud Infrastructure?
There has never been a better time to claw back expensive capex on traditional IT infrastructure. Today, the world is driving lean operations to survive. Thankfully, moving to the cloud offers immense cost (and other) benefits. Why Choose Oracle Cloud Infrastructure? Offering a set of complementary cloud services, Oracle Cloud Infrastructure effectively enables users to: […]
Continue readingMore TagContact centre turnaround
Customers have raised their service standards. They no longer want to settle for a mediocre customer service experience, and call centres have to provide top-notch service facilities to meet customer expectations. In fact, a recent survey found that 59% of customers say they have higher expectations for customer support than they had a year ago. […]
Continue readingMore TagBeyond Lift & Shift – Rethinking Applications in the Cloud
When companies consider the cloud, especially when in the early stages of cloud adoption, they tend to view it with an infrastructure lens. They see like-for-like servers, now hosted in the nebulous “nowhere” instead of in their buildings or in hard-linked data centres, and hopefully with infinite capacity for scaling. But that’s too often where […]
Continue readingMore TagHCM Technology Driving Employee Productivity
There’s no doubt that productivity is a key contributor to commercial and financial success. It is a driver of efficiency and has the power to transform resources into goods or services, boost economic activity and GDP, and drive meaningful and sustainable economic growth. Now the question becomes, how can we achieve productivity? According to an […]
Continue readingMore TagThe power of people and technology creating an agile sustainable future
Covid has drastically and irrevocably changed the way that the world works. Even as South Africa moves forward into semi-normalcy, the looming “fourth wave” reminds businesses of the need to remain agile, embrace remote working policies, and lean on technology that drives productivity even as traditional working cultures fall away. According to a recently published […]
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