If there was one bright spot during the Covid-19 pandemic, it was that the cloud finally coming into its own. According to Flexera, 94% of organisations are now using the cloud, with 91% using the public cloud. However, businesses are finding that their cloud implementations are not saving them the money they thought they would, […]
Continue readingMore TagAuthor: iOCO
Contact centre turnaround
Customers have raised their service standards. They no longer want to settle for a mediocre customer service experience, and call centres have to provide top-notch service facilities to meet customer expectations. In fact, a recent survey found that 59% of customers say they have higher expectations for customer support than they had a year ago. […]
Continue readingMore TagEOH’s E-MAIL DISCLAIMER
Under the Protection of Personal Information Act, 04 of 2013 (“POPIA”), we have a general legal duty to protect information we process. EOH Holdings Ltd and its subsidiaries (collectively “EOH”) are committed to ensuring the security and protection of the personal information processed by the organisation, and to provide a compliant and consistent approach to […]
Continue readingMore Tag
Broadcom and Google Cloud partner to hasten Digital Transformation
CA Southern Africa, sole representative of CA Technologies, a Broadcom company, has revealed that Broadcom Inc and Google Cloud have announced a strategic collaboration to accelerate innovation and strengthen cloud services integration within the core software franchises of Broadcom. Under the partnership, Broadcom will deliver its suite of security and enterprise operations software on Google […]
Continue readingMore Tag
What’s Next with Aki Anastasiou E10 – Brett van Rensburg
Brett van Rensburg, Network Solutions Sales Director at iOCO, Africa’s leading integrated technology services company. In a My Broadband interview “What’s Next” with Aki Anastasiou, Van Rensburg discusses the pros and cons of the hybrid workforce and shares insight into how to connect your hybrid workforce securely and seamlessly so employees can work at their […]
Continue readingMore Tag
The Covid-19 crisis was not Megan Pydigadu’s first liquidity rodeo as EOH group FD
Covid-19 has resulted in a number of companies facing the challenge of crisis liquidity, but one CFO, this wasn’t her first rodeo. Megan Pydigadu, EOH group FD and 2021 CFO Awards nominee, began dealing with crisis liquidity even before the onset of Covid-19. In fact, unbeknownst to Megan, a crisis was already coming to a […]
Continue readingMore Tag
Leading from the top to thwart cyber attacks
In the second article in this series, I outline the steps C-Suite executives can take to protect their organisations and reduce the risk of cyber attacks. Gartner recently hosted its 2021 Security and Risk Management Summit, where analysts explored industry trends and released recommendations based on their findings. Their conclusions included advice to security and […]
Continue readingMore Tag
The role of the C-Suite in security and risk management
The COVID-19 pandemic has unquestionably accelerated – some say to an exponential level − the need for digital business transformation. Just over a year ago, the World Health Organisation declared COVID to be a global pandemic. The subsequent scramble to get staff off-site to remote locations while digitally and securely supporting their ability to continue […]
Continue readingMore Tag
What causes SA digital transformation projects to fail?
People, not technology, are the most important determinant of success in digital transformation. Focusing on technology to the exclusion of people, process, data, culture and broader business strategy is the primary reason attempts to digitally transform fail. This is according to local CIOs and IT and digital transformation leaders, who were participating in a high-level round […]
Continue readingMore Tag
Achieve maximum value from Business Critical Applications with EDQ
It is imperative that all organisations can achieve maximum value from business-critical applications. The Oracle Enterprise Data Quality family of products helps organisations do just that.According to Debbie Fernandes, Business Unit Head – Oracle Services at iOCO, these products deliver fit-for-purpose data, for improved operational efficiency; the identification of new opportunities; and better compliance with […]
Continue readingMore Tag