Nobelium, the threat actor behind the 2020 attack on SolarWinds, has reared its ugly head, and compromised at least three Microsoft customers under a new round of attacks using password spraying and brute force. According to a Microsoft Threat Intelligence Center post, the company is tracking new activity by Nobelium, including the methods and tactics […]
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iOCO is pleased to announce availability of Micro Focus DevOps products hosted in local Cloud
iOCO Application Management announced today that Micro Focus’ Application Delivery Management (ADM) solutions ALM Octane, LoadRunner Professional and ALM/Quality Center will now be available as a local cloud offering in Southern Africa. According to Floyd Moodley, Solutions Executive, iOCO’s solutions offering, which will be locally hosted, goes a long way in terms of keeping data […]
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IDC CIO Summit 2021 – Mary-Lyn Raath
Todays CIO has so many priorities, the question is where to invest to create true value and return on investment, faster. Watch @Mary-Lyn discuss the topic of hyper expectations of ROI from digital investments at the 2021 IDC CIO Summit.
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Data literacy – what’s the hype?
In a series of two articles, I will reveal why data literacy is a business game-changer and why, at your peril, you might ignore this now well endorsed fact. We have long since moved away from concerning ourselves with terms such as computer competency, computer proficiency and computer literacy – all of which have, in […]
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Bots help take contact centres into the future
Intelligent bots are helping improve customer service and contact centre agent experience, and will play an important role in the contact centres of the future. This is according to Johan du Preez, Business Development, Automation at iOCO and Phumi Ndobo, Cluster Exec, Gauteng Sales at iOCO, who were speaking during an iOCO webinar on the […]
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The year 2020 spurred exceptional shifts in society
The pandemic and the resulting economic crises challenged governments and businesses to adapt quickly to the rise of a ‘zero-touch’ world. EOH and iOCO were among those at the forefront of that change. Our experience has taught us the benefits of automation and technology. But we also know what can’t be automated: among other things, […]
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Moving from Data to Actionable Intelligence
Many companies today are using big data and analytics to make real-time, data-driven decisions. Even those companies that have only just embarked on their analytics journeys are looking to their data to change the way business decisions are made and gain the benefits that actionable intelligence promises. However, moving from analysis to actionable intelligence is […]
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These are testing times, indeed
A look at the crucial role of continuous testing of full lifecycle API management software that delivers better, faster services for businesses and customers. What is full lifecycle API management software? Gartner notes it is impossible to provide a platform for any digital strategy, build ecosystems and run an effective API programme without full lifecycle […]
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Digital decision makers under pressure to ‘crystal ball gaze’
Digital transformation is a key priority for every major organisation, but amid budget cuts and market uncertainty, achieving transformation is easier said than done. Decision-makers are under growing pressure to make the right investments to support future needs. So say iOCO cloud and infrastructure experts, who were speaking ahead of a C-suite virtual roundtable on […]
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AI sets gold standard in service management
Why would an organisation move its enterprise service management into a cloud space? “Core is the ability to offer it as a service,” says Chris Visagie, Solutions Executive at iOCO. A lot of organisations don’t have the capability to run a service management system so they move this capability to the cloud to get access […]
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