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CA Southern Africa driving Symantec Enterprise Cloud in SA’s enterprise sector

CA Southern Africa driving Symantec Enterprise Cloud in SA’s enterprise sector

CA Southern Africa, a representative of Broadcom Software, is driving the Symantec Enterprise Cloud (SEC) into SA’s enterprise market. SEC is a consolidated hybrid-cloud solution offering data and threat protection backed by the worldwide network of Symantec Security Operations Centres. It is a superset of the secure service edge (SASE) that incorporates zero trust principles and […]

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Arcserve global research reveals cloud investments grow while data protection lags

Eighty-two percent of IT decision-makers expect an increase in hybrid cloud investments. Seventy percent of IT decision-makers expect an increase in multicloud investments. Forty-three percent of IT decision-makers believe cloud providers are responsible for data. Arcserve Southern Africa has revealed the key findings of an annual independent global study by Arcserve – the world’s most […]

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CA Southern Africa, Veracode reveal that when it comes to application flaws, the devil is in the data

A Southern Africa reveals that the latest edition of the annual Veracode 2023 State of Software Security reports that applications grow in size by about 40% year on year irrespective of their original size. The research aims to assist businesses to meet the multiple challenges of reducing security debt and avoiding the introduction of security flaws that accumulate over […]

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The Security Risks of ChatGPT

By Byron Horn-Botha, Business Unit Head Arcserve Southern Africa. ChatGPT, developed by the artificial intelligence lab OpenAI, is a humanoid chatbot causing a global sensation. It is now the fastest growing app in history, hitting 100 million active users in just two months – much faster than the nine months it took previous record-holder TikTok to reach that […]

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Blog- Breaking Up with Call Centers- How to Deliver an Amazing CX Experience

Breaking Up with Call Centers: How to Deliver an Amazing CX Experience

As organisations evolve their contact centres, call centres and service centres into customer experience centres, achieving time to value can be a challenge if they take a big bang platform implementation approach. Making the change incrementally can offer faster returns and an easier transition. This is according to Christiaan Kriel, Business Executive: Automation at iOCO, […]

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