The world is witnessing an exponential growth in the amount of data that is being created, captured, copied, and consumed. In 2022, the volume of data worldwide was estimated at around 97 zettabytes (ZB) and by 2025 this figure will reach 181 ZB[1]. The growing number of Internet of Things (IoT) connected devices is contributing to this data […]
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iOCO acquires Hoverfly Cloud to boost software development services
Empowering Businesses with Simplified Testing iOCO Solutions Limited, a leading digital transformation solutions provider, is pleased to announce the acquisition of Hoverfly Cloud from SpectoLabs, the developers of Hoverfly, the open-source API simulation tool. The acquisition enhances the Group’s software development capabilities, allowing it to deliver high-quality software for its global customers with greater speed […]
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The future of cloud security
By Paul Spagnoletti, Business Executive: Cloud & Security at iOCO Over the past few years, as more high profile breaches made the news – and as more data has started making its way into the cloud – security has become the number one priority for organisations. Despite the massive investments companies have been making to […]
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Breaking Up with Call Centers: How to Deliver an Amazing CX Experience
As organisations evolve their contact centres, call centres and service centres into customer experience centres, achieving time to value can be a challenge if they take a big bang platform implementation approach. Making the change incrementally can offer faster returns and an easier transition. This is according to Christiaan Kriel, Business Executive: Automation at iOCO, […]
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Maximizing the Benefits of Cloud Migration with a Well-Tested Framework
Written by Reinier Van Dommelen, Principal Technical Consultant – Software Applications and Systems at iOCO In the global rush to go serverless and in the cloud, many organisations neglect quality assurance and testing – an oversight that can seriously impair performance and increase organisational risk. There are numerous reasons for this, but a key one […]
Continue readingMore TagThe Service Desk and IT Support Shows 2023 (SITS)
iOCO is delighted to announce that OpenText will be joining us at The Service Desk and IT Support Shows 2023 (SITS) (http://www.servicedeskshow.com). SITS will take place at ExCeL, in Docklands, London on May 10th and 11th 2023. As an OpenText Platinum partner, iOCO specializes in delivering sustainable digital transformation through custom services for Enterprise Management, […]
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Doing digital transformation right
By Brian Harding, Head of iOCO Digital Digital transformation has been a business buzzword for many years now, but while most organisations have already embarked on the journey, they often forget that digital transformation always needs to be viewed in the context of the end consumer. Typically, organisations embark on a digital transformation journey to […]
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Change how you do finance
By Varsha Ramesar, Managing Executive, Data and Analytics, iOCO For decades, finance teams steered the business using a rear-view mirror to provide the information they needed to make decisions. New service delivery models, emerging trends, and rapidly changing consumer expectations have ensured that looking behind while attempting to steer forward is no longer an option […]
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Farewell DBA, it’s the age of the DDA
Accelerated cloud adoption means many of the tasks traditionally assigned to the database administrator can now be done at the click of a button. But while the traditional DBA role may be on its way out, there’s a growing need for the Digital Database Administrator or DDA, the next generation database curator who is also […]
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Innovate at speed and scale
In a world today, organisations can’t afford delays in the delivery of their solutions, nor in accessing the technologies that enable them to service their customers. Unfortunately, many have to choose between quality and speed when it comes to their applications, a compromise that leads to less than optimal performance. With the changes forced by […]
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