In this economy, improvements and efficiencies are crucial for not only success, but mere survival. To achieve this in services businesses, leaders must learn how to manage their services business better.
Common Services Pain Points
Many services businesses face the following challenges today:
- Limited visibility into the professional services organisation
- Poor resource utilisation
- Haphazard and inaccurate invoicing and billing
- Project control issues and delivery delays
- Low profitability
Enter NetSuite PSA…
- The Benefits of NetSuite Professional Services Automation (PSA)
As a completely integrated solution, NetSuite PSA includes Project Management, Resource Management, Project Accounting, Timesheet and Expense Management and Analytics. It offers powerful tools to help service business leaders better control their projects, resources, and finances.
The benefits include:
- Real-time visibility into the services organisation’s performance and profitability
- Improved on-time project delivery and greater project success rates
- Increased resource utilisation
- Advanced resource management functionality
- Equip services teams with mobile access to time and expense management
- Reduces hardware maintenance costs and upgrade hassles with cloud-based delivery
Key NetSuite PSA Features
Project Management
- Enable project managers and team members to collaborate on projects and maintain current and accurate project status at all times
- Allow managers to identify and resolve potential issues proactively
Resource Management
- Enable project managers to optimise staffing and utilisation
- Ensure that qualified resources are working on the right projects
Project Accounting
- Connect project activities with company financials
- Ensure accurate accounting and billing throughout the project lifecycle
- Streamline time and expense management while providing extensive reporting capabilities
Billing
- Billing and Invoicing Management automates one-off invoices as well as complex recurring, time, and project-based billing
- Flexible billing options, based on completing project work, achieving project milestones, or according to a schedule of dates, ensures ease of use
Timesheet Management
- Customisable timesheet feature enables users to capture detailed timesheets quickly and easily, whether in the office or on the road
Expense Management
- Offers powerful features that improve productivity
- Enable better tracking and compliance
- Maximise accuracy and timeliness of expense reporting
- Enhance the overall user experience
Analytics
- Fully featured, robust reporting and analytical tools deliver on-demand, real-time data
- Monitor, report, and analyse overall project performance in real-time
United in the Cloud
Oracle confirms that; “NetSuite PSA is the first cloud native solution that unites all of the ERP and professional services automation functionality to meet the business requirements and needs of both product and services companies in one single system.”
If your service delivery organisation requires visibility and control over its enterprise-wide processes, contact us for a remote NetSuite proposition overview: ken.cullinan@ioco.tech.
