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Who is iOCO?
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- Increase Revenue Generation
  - - - FEATURED SERVICE
  - - - Data
      - Data analytics can identify customer trends, personalise marketing campaigns, and optimise pricing strategies to drive sales.
      - Cloud
      - Our cloud-based solutions offer scalability and flexibility to support business growth and reach new markets quickly.
      - Financial Performance Management
      - On-time delivery of accurate, reliable financial information.
    - - Software & Development
      - Developing a best-in-class e-commerce platform will help create a new revenue stream for your business.
      - Advisory
      - Designing and planning your future IT landscape and products
- Optimise IT Investments
  - - - FEATURED SERVICE
  - - - Automation
      - Automating repetitive tasks like service desk queries will free up IT resources for more strategic initiatives.
      - Cloud
      - Migrating to the cloud offers you pay-as-you-go models and reduced hardware costs compared to on-premises IT infrastructure.
      - QA and Software Testing
      - iOCO Continuous Quality Assurance Software Testing Ecosystem
    - - Managed Services
      - The management of strategic and operational IT initiatives, reducing the need for internal IT staff and associated costs.
      - Advisory
      - Designing and planning your future IT landscape and products
- Monitor Fleets and Inventory
  - - - FEATURED SERVICE
  - - - Cloud
      - Real-time data collection and monitoring capabilities for vehicles, assets and inventory.
      - Data
      - Automating tasks like data collection, reporting, and alerts based on inventory levels or fleet performance can improve efficiency and reduce human error.
    - - Automation
      - Analyse fleet and inventory data to identify vehicle heath trends, optimise maintenance schedules, and improve resource allocation.
      - Advisory
      - Designing and planning your future IT landscape and products
- Reduce Operating Costs Across The Business
  - - - FEATURED SERVICE
  - - - Managed Services
      - We offer expertise and economies of scale, reducing overall business costs and increasing your bottom line.
      - Automation
      - Automating tasks across departments (e.g., HR, finance) can streamline processes, reduce errors, and improve efficiency, leading to lower operating costs. (Opex)
      - AI
      - Turning the potential of AI into practical and transformative solutions
    - - Cloud
      - Cloud services eliminate the need for upfront hardware purchases (Capex) and maintenance costs associated with on-premises infrastructure.
      - Advisory
      - Designing and planning your future IT landscape and products
      - Security and Building Technology
      - Customised Security and Building Management solutions to optimise building operations, security and workforce management.
- Secure Network Against Cyberattacks
  - - - FEATURED SERVICE
  - - - Cyber Security
      - Our security solutions include intrusion detection, firewalls, and data encryption to protect your network and data from cyber tsotsi’s.
      - Advisory
      - Designing and planning your future IT landscape and products
    - - Cloud
      - We invest heavily in security measures, offering a potentially more secure environment than self-managed infrastructure.
- Enhance Customer Experience
  - - - FEATURED SERVICE
  - - - Software & Development
      - Improve customer self-service options, personalise interactions, and provide a more seamless customer journey.
      - Cloud
      - Increase accessibility and responsiveness for customer-facing applications.
      - Agile business excellence
      - Agile offering provides customised frameworks and training to help businesses adapt to the dynamic business environment.
    - - Data
      - Data analytics can be used to personalize customer interactions, target marketing efforts effectively, and identify areas for improvement in the customer experience.
      - Advisory
      - Designing and planning your future IT landscape and products
- Transform Your Business with Our ERP Solutions
  - - - FEATURED SERVICE
  - - - Enterprise Software
      - Unlock the full potential of your business with our cutting-edge ERP (Enterprise Resource Planning) system.
    - - Advisory
      - Designing and planning your future IT landscape and products
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Data literacy – what’s the hype?

iOCO May 31, 2021

In a series of two articles, I will reveal why data literacy is a business game-changer and why, at your peril, you might ignore this

Bots help take contact centres into the future

iOCO May 24, 2021

[siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] [siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] Intelligent bots are helping improve customer service and contact centre agent experience, and will play an important role in the contact

Apex BI, iOCO assist enterprise organisations to dodge cost bullet on remote work communications

iOCO May 21, 2021

[siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] [siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] Large enterprises that scrambled to deploy remote workforces at the start of the lockdown last year unwittingly stood to be crippled

IDC CIO Summit 2021 – Mary-Lyn Raath

iOCO May 20, 2021

Todays CIO has so many priorities, the question is where to invest to create true value and return on investment, faster. Watch @Mary-Lyn discuss the

AWS empowers financial services provider to offer customers relief when they needed it most

iOCO May 20, 2021

[siteorigin_widget class=”SiteOrigin_Widget_Button_Widget”][/siteorigin_widget] When COVID-19 hit, one of our customers, a financial services provider (FSP), wanted to offer payment relief options, to help its own customers

Women in Finance – it’s so much more than a numbers game

iOCO May 20, 2021

Being a finance professional is one of the few careers that allow you to straddle an entire organisation. We acquire skills throughout our career that

The year 2020 spurred exceptional shifts in society

iOCO May 18, 2021

[siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] [siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] The pandemic and the resulting economic crises challenged governments and businesses to adapt quickly to the rise of a ‘zero-touch’ world.

Powerful anytime, anywhere user experiences through virtualisation

iOCO May 17, 2021

[siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] [siteorigin_widget class=”SiteOrigin_Widget_Image_Widget”][/siteorigin_widget] Hybrid work is here to stay. How your people connect and access applications and data, and the extent to which you

Don’t orchestrate your cloud, optimise it

iOCO May 14, 2021

If there was one bright spot during the Covid-19 pandemic, it was that the cloud finally coming into its own. According to Flexera, 94% of

Contact centre turnaround

iOCO May 6, 2021

Customers have raised their service standards. They no longer want to settle for a mediocre customer service experience, and call centres have to provide top-notch