Managed Services
Our tech experts are constantly pushing the boundaries of the industry, asking the important questions and providing thought provoking answers
All your Outsourced Managed ICT Services in one place
Why iOCO?
Journey towards XaaS
As your journey partner towards the future of Anything-as-a-Service, we’ll help you to navigate your business transformation by creating a two-speed architecture that blends legacy investments with new, innovative, cloud-native technology.
We provide world-class, end-to-end outsourced managed ICT service capabilities that reduce risk, boost service delivery, and protect your organisation wherever your data or people travel.
With a single point of contact for all your IT needs, iOCO will help you mobilise, deliver, and support your business with technologies and outsourced managed services for the Fourth Industrial Revolution.
Managed services that drive digitisation and transformation
iOCO offers end-to-end managed ICT services designed to keep your business operating smoothly and securely while empowering you to respond to change as it happens.
Build your product and services stack with iOCO and only pay for what you use.
- Service Integration Management
- Service Level Management
- ITIL Process Management
- Incident Management
- Request Management
- Problem Management
- Change Management
- Release and Deployment Management
- Asset Management
- Configuration Management
- Relationship Management
- IT Operations Management
AI in software testing – friend or foe?
Artificial intelligence (AI) and machine learning are changing the face of software development and testing, promising to speed up the development and release of quality software. But for many people, AI also appears to pose a threat to the software testing practice as a whole. It should be noted that...
AI’s potential for good in the cyber sec...
Cyber security professionals can use generative AI to better defend against the attackers who are using the same AI tools to create attacks. When people engage in the artificial intelligence (AI) debate, top of the list of concerns is often the intellectual property (IP) and copyright issue, especially regarding code...
Building an AI-enabled Africa
“What is our strategy to incorporate AI and Generative AI into our business?” – said everyone’s management team this year. The reality is that organisations across the world are all asking remarkably similar questions. Unfortunately, the answers remain elusive and overwhelming for most. Over the past year, conversations about AI...
Living the AI dream
Since AI moved out of the domain of science fiction into reality, there have been numerous predictions of how the technology is going to change the world. From threats that AI will take over – and ruin – the world, to expectations that AI-driven tools will become mainstream in the...
The Journey of Achieving Conversational...
In today’s world, being quick and smart with data is key. Imagine if you could talk to your data dashboard like it was an expert, getting clear and smart answers to all your questions. Watch this video recording from the IT Web BI Summit 2024, which features the Keynote address...
Redefining the narrative: taking ownersh...
By: Candice Solomons, Business Executive at iOCO Digital Talent The global digital skills shortage isn’t breaking news. We know that the more businesses embrace technology-driven transformation, the harder it will be to find and keep digital talent. Without the right skills, the digital ambitions of many enterprises will remain just...
The problem with dashboards and boardroo...
Imagine if you could talk to your data dashboard like it was an expert, getting clear and smart answers to all your questions? Watch this keynote from Callan Abrahams, where she explains that this is now a reality.
Fighting AI With AI
By Callan Abrahams, Principal AI Consultant, iOCO It’s every business leader’s worst nightmare: You wake up on a Friday morning to discover that you supposedly approved a R35 million payment, and the money has been removed from your company’s bank account. Your staff swears they spoke to you, but you...
Driving Mining Into A Digital Future
Article written by Rodwill Driving Mining Into A Digital Future “The implementation of digital technologies in mines – including the current hot topic, artificial intelligence – can drive productivity, improve safety, and ensure environmental stewardship.” According to a 2023 PwC survey, 100% of mining CEOs in South Africa are now...
Artificial intelligence tools enhance ap...
Unpacking some of the magic surrounding artificial intelligence and revealing what it can do to secure business applications. Artificial intelligence (AI) is not only the flavour of the month − it may well end up being the game-changer of the century. Having said this, information regarding it can be buried...
Accelerate DevSecOps with the help of AI
Examining the value artificial intelligence brings to DevSecOps and the entire software development cycle. The term DevSecOps stands for development, security, plus operations and is an extension of DevOps. According to Amazon Web Services, each term defines different roles and responsibilities of software teams when they are building applications. It...
How To Get AI Right
For decades, business leaders were told that the latest technologies available would revolutionise their operations, and those that lagged in technology adoption would suffer as a result. While there is a great deal of truth to these sentiments, the reality has proven to be far more nuanced. Despite the lessons...
Remove the burden of IT management and create an organisation-wide capability that enables you to respond to change sustainably.
