Docs2Data

Our tech experts are constantly pushing the boundaries of the industry, asking the important questions and providing thought provoking answers

Home > Solutions > Automation > Docs2Data

Solve the document dilemma

Depending on the industry, up to 26% of records require manual review. This leads to inaccuracies and mistakes, is extremely time-consuming, and makes it challenging to uncover actionable insights or identify fraud.

iOCO has created a solution that uses intelligent automation to process documents from multiple sources, allowing you to:

scale your document review capability to cover massive datasets

rapidly make strategic decisions from key information hidden in your documents

manage the risk inherent in having sensitive and regulated information dispersed across the organisation

Docs2Data frees up expensive human resources by eliminating hours of drudge work, improving accuracy, and getting the job done much quicker through Intelligent Document Processing (IDP).

Automation >

Call Centre Automation >

Digital Workforce >

Turning your documents into organised, structured data, ready for use

It’s relatively easy to automate the processing of some documents, like identity
documents, which are reliably standard, using templates. But others, such as payslips and bank statements, are varied, making a template approach counter-productive. Some companies have attempted to overcome the problem by creating elaborate digital platforms on which they try to get customers to input the information, but these are not very user-friendly. In addition, legal requirements often require `wet’ signatures, so official documents have to be uploaded anyway.

Docs2Data eliminates the template-based approach, allowing for any document to be processed. Docs2Data uses the latest document scanning, document understanding, and AI technology to accurately read documents and extract structured data ready for processing, with business-driven rules allowing a human to review and manage results or exceptions, which can be fed back into Docs2Data to learn from.

Intelligent automation tools like RPA, machine learning and other technologies allow Docs2Data to process documents rapidly using your company’s business rules, and then post the information into the operational database system, whether that is an ERP system, accounting package, workflow or any other system. Built for South African use cases and documents, Docs2Data uses local data dictionaries and is fully POPI compliant, backed by world class technology and skills.

A smart local solution

If your business processes hundreds, or even thousands, of documents on a regular basis, you know that the cost of manually reviewing each of these quickly adds up. The outlay isn’t just limited to staff salaries, but also includes the cost of delays in operational pipelines and many other factors that threaten a positive customer experience.

Docs2Data will not only help your organisation save money while improving service delivery, it is an extremely cost-effective intelligent automation solution. Built on the AWS cloud platform, Docs2Data is available as a service (SaaS) or a tailored implementation designed to meet your specific business needs.

Docs2Data is built by South Africans, for South Africans.

iOCO understands the South African market’s economic environment
and scale, and this intelligent automation solution is priced accordingly.

Our design and support teams are local, offering you a personalised support function you can rely on for ease of mind.

We can configure Docs2Data to your specific document understanding requirements and leverage our local automation team to integrate it into your business process.

Docs2Data’s terminology libraries use South African terms rather than American or European terminology, which is crucial for document understanding.

Revolutionise document review

Docs2Data has been designed to deal with modern data volumes and complexity, offering return on investment in just three months. Other benefits include:

Automating the extraction of information from various document types, such as KYC and KYS process documents, invoices, statements and forms

Eliminating the need for manual data entry and reducing the risk of errors associated with human handling

Indexing and categorising documents, making it easier to search for and retrieve specific information quickly and enhancing overall productivity and decision-making
Reducing the need for manual labour and paper-based workflows, leading to a reduction in operational costs.