Always On Application Support

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Turn an under-performing app into a competitive advantage

Every organisation has a number of mission-critical apps they rely on, using a variety of technologies and platforms. In many cases, these have been built in legacy systems, making it difficult for the business to integrate their old apps into their digital transformation efforts.

In an age where the cloud often dominates tech discussions and takes the limelight in strategy meetings, you could be forgiven for thinking that your on-premise apps are old news. Even if you’ve moved some of your business apps to the cloud, you’re probably finding that managing these applications effectively is a daunting task, requiring technical expertise and dedicated resources.

If you want to make your existing apps more effective

If you need 24×7 support
If you want to dedicate your resources to core business functions

If you want to

reduce costs

improve efficiency

gain access to additional support
build a foundation for agile opportunity engagement

You need iOCO’s Always On application support solution.

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Focus on your business while we focus on your apps

Applications are the foundation on which innovation is built. When performing optimally, apps help streamline operations, enhance productivity, and deliver exceptional customer experiences while also providing a platform to create, test, and deploy new ideas and solutions.

Unfortunately, 53% of enterprise apps aren’t managed, hampering organisations in terms of efficiency, productivity, and security. This is why we have created Always On, allowing you to streamline your application management processes, reduce risks, and unlock the full potential of your software applications, enabling your organisation to thrive in the digital age.

End-to-end application support and maintenance

Always On has been designed as a full enterprise application managed services offering. From deployment and configuration to monitoring, maintenance, and troubleshooting, we handle all aspects of application management. We even provide ways to enable continuous improvement of your application, no matter how old it is, as well as legacy application modernisation.

Our application support centre ensures end-to-end support for your entire application stack, while daily health checks help identify potential issues before they escalate into critical problems. We support your system using dashboards, proactively monitoring the app and investigating any problems. Our experts pick up, investigate and resolve issues before your end user is impacted, allowing users to interact with your application without unnecessary interruptions.

A full suite of f application managed services

Tailored to your needs, Always On offers a variety of application managed services, including:

Driving innovation and growth

iOCO’s software application managed services seamlessly integrate with your existing IT infrastructure and workflows. We work closely with your team, aligning our efforts with your business goals and priorities.

As your business grows, so do your application requirements. Always on offers scalable solutions tailored to your specific needs. Whether you need to accommodate a sudden surge in user traffic or expand your application capabilities, we provide flexible infrastructure management and resource allocation, ensuring your applications can seamlessly scale to meet demand.

We prioritise security at every level, implementing robust security measures, including regular vulnerability assessments, patch management, and access controls, to safeguard your applications from potential breaches. We are also always up to date with the latest industry regulations, ensuring your applications adhere to compliance requirements.

Always On is a cost-effective alternative to managing your software applications in-house. With predictable monthly pricing models and optimised resource utilisation, you can allocate your IT budget more efficiently while benefiting from the best application management services.

Always up and running

iOCO’s Always On application support solution guarantees complete peace of mind, allowing you to focus on growing your business without having to spend time on application support and maintenance. This allows you to focus on core strategic initiatives, driving innovation and growth. With the burden of application management lifted, you can achieve higher operational efficiency and accelerate your time-to-market for new products and services.

Other benefits include: