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Positions at iOCO

Job Title
Mid-Level Systems Analyst
Employment Type
Contract
Experience
3 to 10 years
Salary
Negotiable
Job Published
15 October 2025
Job Reference No.
364300035

Job Description

The Mid-Level Systems Analyst plays a key role in bridging business needs with technical solutions at iOCO. This role involves supporting the design, development, implementation, and maintenance of IT systems, while collaborating with cross-functional teams to ensure solutions align with business objectives. The ideal candidate will have strong analytical skills, a solid understanding of systems analysis methodologies, and hands-on experience with software development processes.

 

What you'll do:

  • Support the development, implementation, and maintenance of IT systems.
  • Document system requirements and create detailed specifications for developers.

  • Assist in testing and validating new system features to ensure alignment with business requirements.

  • Conduct engagements with key stakeholders across departments to understand their business processes, needs, and challenges.

  • Conduct feasibility studies to assess potential solutions and their impact.

  • Participate in constructing programs, including coding, testing, and debugging where applicable.

  • Collaborate with project teams to ensure technical solutions are effectively designed and deployed.

  • Contribute to system documentation, user manuals, and training materials.

Your Expertise:

  • Minimum of 3 years’ experience in one or more of the following roles:

    • Systems Analyst

    • System Engineer

    • Quality Assurance

    • Business Requirement Analysis

  • Proven experience in:

    • Software Development Life Cycle (SDLC)

    • Systems analysis and documentation

Qualifications:

  • National Diploma in Information Communication Technology (ICT) or a related field incorporating Information Systems.

Skills & Competencies:

  • Strong understanding of system design principles, analysis methodologies, and development processes.

  • Experience with documenting technical specifications and requirements.

  • Proficiency in conducting system testing, debugging, and issue resolution.

  • Familiarity with database structures, programming concepts, and integration techniques.

  • Analytical mindset with excellent problem-solving and communication skills.

  • Ability to collaborate effectively with technical and non-technical stakeholders.

  • Knowledge of tools such as:

    • Microsoft Visio or Lucidchart (for process mapping)

    • JIRA or Azure DevOps (for requirement tracking)

    • SQL or equivalent database tools

    • Confluence or SharePoint (for documentation)

Skills

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