Technical Managed Services

iOCO is a Registered Oracle Partner, with the expertise to help digitise key aspects of your business and facilitate your transition to an Intelligent Enterprise

Who we are

Databases are a core component to any IT platform within a company and therefore ensuring that they are functioning optimally is essential for an organisation to deliver improved business performance and cost savings whilst meeting/or exceeding client expectations

iOCO Oracle Services (iOS) is an industry leader in solution management and remote technical support for Oracle Technology customers with deep domain expertise and decades of experience. We provide both on-site and remote project and managed services that are performed through our support call centre and handled by our agile and certified staff complement. We are not only specialists in database management. Monitoring each layer across the complete stack is a key component to our delivery function therefore our competencies occur at every layer of the Oracle Technology stack (On-premise and Cloud), including:


  • Oracle Cloud Infrastructure
  • Systems/Hardware
  • Operating System
  • Virtualisation
  • Database
  • Middleware
  • JD Edwards and Primavera technical support
  • Compliance Audit Consulting

Our Objectives

iOS has a first-class record for delivering large and complex database and technology implementations. Through our customer centric approach, we strive to deliver our services according to industry best practices and pride ourselves in our flexible and efficient right-first-time delivery model. Our team of highly skilled DBAs possess competencies spanning the breadth of Oracle’s on premise and Cloud Infrastructure solutions including Autonomous Database, Oracle Golden Gate, Enterprise and Data Integration, Big Data, MySQL and more…


It Services Delivered Effectively and Efficiently

  • Incident Management
  • Request Fulfilment
  • Access Management
  • Problem Management
  • IT Operations Control
  • Application Management
  • Technical Management


Project Delivery Solutions to Suit Environmental Complexities

  • Project Office (PMO)
  • Programme and Project Management practitioners
  • Prince2 and PMBOK
  • “Themes-based” Risk Profiling
  • Integrated Mitigation Planning Entrench Quality Management
  • Project Management and PMO Education

Oracle Advisory Assurance Service (OAAS)

Operational Efficiency

With a view of the current Oracle and non-Oracle infrastructure we can advise customers on how to ensure their existing business needs are met whilst safeguarding against any processing inefficiencies. This will ensure that the utilisation of an environment matches the performance required which will increase the total return on investment (ROI) for Oracle assets.


We provide customers with the ability to better understand their data security posture and with specific attention to regulatory and audit compliance standards within their current Oracle technology landscape.

Licensing Compliance

Managing and controlling software license usage and compliance. Assessing an organization’s users, policies, processes and technology, we can verify that their Oracle license entitlement accurately corresponds with their usage.

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Ready to talk about how we can help you