SAP SuccessFactors

SAP SuccessFactors provides an evolution of HCM software by putting people first. This transformation from Human Capital Management (HCM) into Human Experience Management (HXM) has allowed SuccessFactors to help companies engage with their people and deliver experiences employees have always wanted.

iOCO compliments SAP’s HXM technology by not only being an implementation and support partner of choice but also partnering with our customers to help ease the transition to the Cloud. With our customer centric consulting practises, thought leadership pertaining to HR business processes, architecture and design we at iOCO aim to ensure every customer and their employees receive not only a service but an experience!

iOCO is an Official SAP Partner. Our people ensure that HR business process knowledge and product expertise, will translate into success for your HXM transformation.

Why HRIS Cloud and is HXM just a trend?

In a world punctuated by digital disruption, data is your greatest source of market differentiation. In an era where data is the new and trusted currency, traditional approaches to data management won’t buy you much value. It’s time to disrupt or be disrupted. Unleash the power of your data to fuel intelligent disruption by creating opportunities, solving complexities, and accelerating innovation, all while defending against market, business, and technology disruptions.

Creating your Xperience

The SAP SuccessFactors mantra is “Start Anywhere, Go Everywhere”. This flexible solution affords companies the ability to be agile on where they wish to start building their Xperience journey. iOCO can testify to the flexibity of the solution having implemented various modules at different stages, based on our customers’ strategies. The SAP SuccessFactors suite encompasses and caters for the full ‘hire-to-retire’ process. We are able to offer:

Employee Central (EC)


Built for modern workforces, SAP SuccessFactors Employee Central can help companies automate core HR processes, deliver intuitive employee self-services, track time and absences – and much more.

The People Profile (formerly Employee Profile) provides managers with an overview of their team’s performance history, professional skills and work experience. Each employee creates their own profile by entering their work history and business qualifications, which you can review for talent planning purposes.

Through seamless integration with the talent modules, EC provides the ability to make more impactful workforce decisions. By using complete employee profiles, talent and core HR information that combines HR transactions, processes and data with social collaboration features and mobile functionality, companies can make more well-informed people decisions – setting goals aligned with employee strengths and interests, promotion and development, all driven by a complete view of the employee.



The Recruitment module will allow companies to source the right talent locally or across the globe. Companies can post jobs to more than 4 000 sources across more than 80 countries including job boards, colleges, universities and social networks. You can give recruiters instant access to pick-and-post global job distribution, while sourcing analytics provide instant access to optimise sourcing budgets.

The search engine optimised career site and landing pages improve the ranking of your site on major search engines around the world to increase candidate flow at zero cost. There is further detailed analytics by job, source, campaign or any number of data points, which allow for quick access to the data, optimising spend.

The Recruiting applicant tracking software (ATS) and automation tools can help you source, assess, select, and engage candidates faster – and help them succeed before day one.


Ever wonder why employees quit after less than a year?  Or better yet, why some new hires come up to speed faster than others? Onboarding is a critical part of a thoughtful talent management strategy, but it is often overlooked as a paperwork process or poorly executed.  More than 80 percent of new employees decide whether or not to stay with a company within the first six months of being hired, and 1 in 4 do leave in the first year.

An unorganized or incomplete onboarding process can cause those employees to rethink their decision to join the company just when they should be the most enthusiastic.  When it comes to best-in-class onboarding, 79% of employees received rating of “exceeds expectations” on last performance review leading to 15% year-over-year improvement in revenue per full-time equivalent. The Onboarding module measures and manages such activities and therefore will help improve the bottom line!

The Onboarding module can help companies engage and retain more of your best talent with a personalised, interactive process that sets the identified talent up for success from the start.

Performance & Goal Management

Communicate strategy, create meaningful individual goals across the organisation and focus employees on what matters, while enabling executives to monitor goal progress in real-time. Then reward, measure and tie employee performance to business results. Streamline the performance appraisal process and enable meaningful feedback. By utilising powerful goal management, companies can develop goals instantly with recommendations from the Goal Library of more than 500 SMART (Specific, Measurable, Attainable, Realistic and Timely) goals.

The functionality will allow companies to continuously update employee effort, success probability and comments with features such as Mobile Goal Management. Companies can give managers more control over goal execution with the ability to set cascading goals and see individual, team or company-wide progress. The Continuous Performance Management functionality enables companies to stimulate more continuous dialogue and feedback between managers and employees, helping them have more structured

Keep your workforce passionate, performing, and focused on the right objectives with the cloud-based performance and goal management software. Align employee goals to overall business targets, conduct accurate and bias-free employee evaluations, recognise top talent – and continuously improve workforce performance.


Succession & Development


The Succession and Development module allows the organisation to uncover hidden talent through company-wide talent search that leverages comprehensive employee talent profiles.

You can further identify employee competency and skill levels with easy-to-use assessment tools and accurately identify top (and bottom) performers using a configurable nine-box matrix. Utilising dynamic drag-and drop calibration allows companies to objectively assess employee performance vs. potential.

Succession and Development can retain talent helping you engage employees with meaningful development plans and career opportunities, close talent gaps with smart succession planning, and build up intellectual capital.  Companies can identify, develop and retain top talent by objectively assessing employee potential.



With global competition for talent increasing, and today’s business environment changing rapidly,

an organisation’s ability to attract and retain talent has become more critical than ever. To attract, motivate, and retain a skilled, diverse, and global workforce with limited budgets, organisations need to take a strategic approach to compensation planning and management. When integrated with the talent management strategy, compensation can engage employees, ignite better performance, and ensure retention of top talent.

Attract, motivate and retain a highly skilled, diverse and global workforce even with limited budgets; by taking a more strategic approach to compensation management.  This module can help companies to improve compensation planning, incentivise your workforce, and create a pay-for-performance culture.

Learning Management System

Outperform the competition. With SAP SuccessFactors Learning, organisations can improve employee skills, reduce compliance risk, and effectively train external learning audiences.

SAP SuccessFactors Learning provides innovative capabilities that help create a culture of continuous learning, flexible and open approaches to supporting learning content, resulting in proven business results in organisations worldwide.  It provides a goal and competency-based approach to learning that makes a broader talent management and business execution process, and it helps to create a culture of continuous learning which drives real results at organizations around the world and provides a verifiable return on investment (ROI).

SAP SuccessFactors Learning combines the formal, informal, social and extended learning with innovative content management, reporting, analytics, and mobile capabilities. As it is a Cloud based solution, students have easy and unlimited access to their organisations content through multiple devices such as computers, smartphones or tablets.

Getting it right up front

We at iOCO strongly believe that preparation is the key to success and a key offering is a review of the job architecture and HR business processes which we undertake for every prospective client. This review, and the often remedial actions arising from it, ensures that all jobs are harmonised and HR processes are aligned across the organisation to ensure for the successful deployment of the system and your talent management strategy.

Job Architecture

Job architecture is the foundation for all of the employee job information within SAP SuccessFactors and all modules across the suite reference the architecture to ensure consistent data.

When an organisation’s job architecture is outdated or misaligned, workforce management becomes more about reacting than planning, and talent management can no longer properly leverage an individual’s skills and abilities to meet changing business needs.

Business Process Review

We encourage prospective clients to leverage off of SAP SuccessFactors strong business process engine which has been designed in line with leading HR processes.

Leveraging off these existing processes optimises not only the system performance, but will also ease process bottlenecks within your organisation and enhance the user experience for all users.


Why iOCO

The ability to select a partner that sincerely has your interest at heart is more critical today than ever!

iOCO does have a track record of many successful implementations and support operations, but so do many other SAP partners…

What differentiates us is that we are large enough to service all organisation sizes, from SMEs’ to Enterprise, but yet small enough to provide our HR customers with focus, attention, thought leadership and customer experience.  We are able to leverage off our larger iOCO Enterprise Application cluster which allows us to scale up or down as needed – all the while ensuring that we provide the quality implementation and service you need on your HR transformation journey.

Start the conversation

Ready to talk about how we can help you