ITR Technology

Sole SA distributor of ManageEngine software

Ever since its inception, ITR Technology has been about making IT professionals’ everyday lives simpler, more efficient and more secure, providing them with the most suitable IT management solutions of the highest quality.

ITR Technology’s core focus has been to understand client requirements within the South African market, which it has successfully achieved as the sole SA distributor of ManageEngine software in South Africa for the past 22 years.

Through the partnership with ITR Technology, iOCO can now propose the award-winning ManageEngine enterprise solution offering to its client base, enabling clients to automate their IT and make better informed IT decisions.



AD Service Management

  • Active Directory
  • AD Orchestration Workflows
  • AD Auditing and Reporting
  • Self Service Portal
  • Exchange and Office 365 Audit
  • Reporting
  • AD Backup and Recovery

IT Operations Management

  • Network Performance
  • Network Change and Configuration
  • Bandwidth and Traffic Monitoring
  • Application Performance
  • End-user Experience

IT Analytics

  • In-Depth Analysis of KPI
  • Data Visualization
  • Self-Service Analytics

IT Service Management

  • ITIL Based Help Desk
  • Full Asset Life Cycle
  • CMDB
  • Customer Support Portals
  • Automated Business Rules

Endpoint/Client Management

  • Desktop Management
  • Patch Management
  • Software Deployment
  • Mobile Device Management and BYOD Policies
  • Remote Support, (Attended and Unassisted Access)

IT Security Management

  • SIEM and Threat Mitigation
  • Comprehensive Log Management
  • Firewall Analysis
  • File Server and Data Discovery
  • Vulnerability Assessment
  • Privileged Password Management

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